Citin Pratunam Bangkok Reviews

I like this hotel because it's close to shopping center.

Not much taxi know about the place but all you need to do is just that is near to Baiyoke Sky....

it is difficult to find the actual hotel location as information given from the map are not details. Also, it was far from the BTS/sky train station which is not convenient for tourists.

I have stayed quite a few times at Citin because of its convenient for shopping location, but this time we came with our 1 year old son, and the baby cot which was given to us was the worst I have ever seen or been given in hotels - the smallest, tiniest thing ever, my baby couldn't fit in it, plus it was making horrible squeaky noise, so we had no choice but to put the baby sleep between us, had not much sleep ourselves. Those cots are only suitable for babies up to 6 months maximum, they should replace them for decent travelcots. And we also got really small room this time. Otherwise everything was ok, free WI-FI, good service, good breakfast, no other complaints.

5 to 10 min to shopping centre & near bay food stall

The hotel is very great, no matter the environment, the room condition, free wi-fi internet service (in room), that's no way to complain further with such the good value. The only matter is the location of the hotel. If you are by walking or by tok tok, it seems ok for it, but when you need a taxi, car or van, it's pretty difficult for the driver to drive in to the front door of the hotel since the road there is too narrow and there's a lot of stall hawkers setting up their stalls at the road side. If you're light traveler by visiting Pratunam by your foot, I can say that Citin is the best hotel for you.

I like the location of the hotel , we can go anywhere easily, but some parts are a little inconvenience, if I wanna take a taxi go home, some taxi they don't like go there because the roads near the hotel are usually crowded.

This hotel is in a great location. If you like to shop and eat street food it's the place to be. Shopping is just 1 block outside your door and there is street food found all day just outside the hotel.

The hotel is a great place for couples. If your a single guy looking for night life, This place is a bit far from the red light district. You will find leaving and retuning to this area between 10 am and 6 pm can be a problem. Taxi drivers will not want to go, based on the trafic jams in and around this area. You will have to ask several taxi drivers before you will get a yes. Example, we went to chinatown during the day and it took almost 2 hrs to get back to the hotel. But shopping in this area is the best.

The rooms are nice and clean. get the king size bed ( very nice )
Bath room has a nice shower.

There were only 2 things wrong with this hotel.

1 - The breakfast was not good. no beacon and eggs , French
toast and what they did serve like rice and veggies were cold.

2 - when we check in the lady at the desk was nice to start and check us into the room. You see I had stayed here before and noticed the room I got was not the same. She had given us a basic room. It was much smaller and had a view of a brick wall.
The room booked on this web site is much bigger and has a table and chairs to sit on. I called down to the front desk and ask about it, she said t me that I requested a king bed and this was the only one open and that she would move me the next day. I told her this room was smaller and that I wanted to be moved to a bigger room that we had paid for. She said sorry that they did not have one.I hung up very upset and let myself calm down a bit. an hr latter I went down to the lobby to talk to the manager. He was not there at the time but the man behind the desk took a look at my reservation and ask me what room i had stayed in the last time. He Then told me he would move me to a room just like that one. ( So how did this room out of no where become open ? ) I told him to look at my reservation to see the type of room i had booked and at that time he realized a mistake had been made by the other co worker. What really got me upset was there was no mention of a sorry or let me give you a meal on us. I asked him how this had happened and he went back to the king bed reason ? All he was doing was trying to save face of his co worker and cover her tracks. BE VERY CAREFULL - MAKE SURE YOU GET THE ROOM YOU PAID FOR. This is a clear cut case of bait and switch. When we checked out we also had to take our own bags down to the lobby. we called down the same lady was very rude and said it would be awhile, but I had a plane to catch and had to go asap.

This hotel is one of the better hotels in Bangkok for the price.
Why ? They cut back on customer service and the breakfast.
Good customer service in this hotel will depend on who helps you. I hope you get someone that is good and cares.

We stayed at this wonderfully clean and new hotel for 6D5N and really wished we could have stayed longer, why?

The room was splendid and magnificent, compared to the one which i stayed before...

You must truly understand that although they have a fair command of understanding English, doesn't mean they fully understand what you say...

You speak to them like really Hardcore English which is normal to you, but NO, they'll look lost...

I had a hard time explaining to the front desk that i can't make an overseas call...

They will think that we're dumb and don't understand what they are trying to convey to us... Idiots.

So, speak very SIMPLE english ladies and gentlemens!

They MUST/CONFIRM do SOMETHING and REALLY improve on their breakfast as it's for vegans. Veggi people would crave for this hotel..

We did not go for the breakfast and the coupons goes to waste... any refund citin pratunam bangkok?

But there is a Family Mart which's just beside the hotel, serves as a 7-11 so snacks+drinks are not a hassle...

So their only weak point, BREAKFAST SUCKS.

Bloody convenient place to go around, there are plenty of side hawkers...

Like the previous reviews, walking distance to major shopping bargain-ic places like indra, pratunam, big C, baiyoke etc etc..

Taking a tuk-tuk there was a thrill, but bargain a MUST...

Dont let this people cheat you, this buggers, some of them are ok...

Tuk tuk fairly better than metered cabs as they really bend the traffic laws a little and try to get you to your destination asap but safely, as they are smaller, squeezing all the way through... WooHoo...!

A really wonderful place for couples who are on holidays i might add...

Definitely i will come and stay here again on my next visit to Bangkok!!

Adios...

f[x] 'eM

It is situated at the heart of Watergate area and a lot of food stalls and shops around. Although the free breakfast is so so but the staff service,room condition is very good. Free internet was provided at lobby.

Reminding all that - Don't take the Tuk-tuk waiting outside. When we left for a distance,he suggested to take you to the jewellery shop first. I gave the tuker a bollick and jumped away. In fact, the Hotel provide free tuk-tuk for nearby main road junctions or shopping centre.

Clean room, near to pratunam market, walking distance to most shopping areas in pratunam. Lots of taxis & tuk tuks. Value for money hotel.

My family and i stayed at Citin from Dec 14 to Dec 18. We never enjoyed ourself this much, good location, plenty of shopping, friendly staff and most of all very accomondating, never seen this in any other hotels that i have stay before e.g. Indra Regent, Eastin,DMA or even Novotel.... we had asked for a late check out, and was told to pay a cost for the late check out, but when we check out about 3.30 pm we were not charged, Citin showed its flexibility for its guest and have notice even accept early check-in. This felexiblity make one very comfortable, and welcoming, beside being flexible the free tut tut service is a plus point, the hotel is able to sent us around the vicinity for free (we tip the staff, cause we are happy to) Cost of tut tut is not expensive but the free service is very welcoming. :)).
Food wise ... since its vegetarian everyone can enjoy... but we do miss the occational egg, bacon etc., we also feel very safe to walk around even late night and early morning.

Security staff is also very helpful...they are like porter/security/pr all roll into one.

The staff will go out of their way to help us i.e. to get tut tut/taxis and also arrange to negotiate for a good price.
Which hotel does that...except Citin.
We will definately stay in Citin for our next vist to Bangkok.
Keep it up CITIN you are wonderful.

Hi!
We really had a great time at Citin Pratunam from 06-09Nov'08. The hotel is very very new, very clean, spotless. The moment you enter into the lobby, you can smell the fragrance of a new building. They have a very cozy lobby and waiting lounge, nice elevator with 7 floors. Our room is at the 3rd floor with king size bed, a very beautiful toilet, a safe, new lcd tv, new cabinets. Staffs are very polite, very hospitable. Hotel Management is so sweet that they even send me a Birthday Card in my room and a cute little cake while having our first breakfast. By the way, they are serving only vegetarian breakfast. Actually they can improve a lot on this side as there is nothing special on their menu. I missed those fried eggs, the bacon and other pastries. Location wise - it is very convenient and accessible as the hotel is just very near to baiyoke sky hotel, walking distance from pratunam center, baiyoke garment market, platinum, big c and all shopping places. Outside the hotels are those little shops selling everything you'll need. They also have a complimentary tuktuk going to platinum, big c and nearest mrt station that makes us feel very important. Overall, we are very pleased with Citin Pratunam. We really enjoyed our stay there and definitely choose this hotel on our next Bangkok Trip next year.