Sawasdee Sukhumvit Inn Bangkok

upon arrival we were really upset with the bad attitude of the reception manager!

we only had 1000THB & the taxi driver didnt have sufficient change, so our only solution was the hotel recept & we got a really nasty shot-back (in the typical gentle thai way) "no change. we dont have" that is not being helpful at all! what am i supposed to do?

after some negotiation & smiley face from our end she finally got her staff to change it for us, with no smile, nothing! i dont expect much but i dont expect to be treated with little respect especially when im being really polite.

next to us was a couple from Netherland & they booked their room online (that very morning) & the reception manager couldnt find their name & was really rude! questioning them to why didnt they print the slip.

i was really upset & frustrated with this poor quality of service.

however, i must give CREDIT to this BELL-BOY. he is EXCELLENT! we loved his service & i would honestly say that he saved the hotel from really nasty rating i would have given. he was exceptionally helpful & made-up all the negative experiences we had with that bad-mannered manager!

when we needed a cab, he went all the way out to the main road to get one for us because the location of the hotel is really far in (end of the lane) & he is always so smilely!

he made it good for us! thanks me bell boy!