Airport Luggage Services

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Airport Luggage Services

Airport Luggage Services includes luggage transfers from shopping malls to airport, luggage transfer from airport to airport, luggage storage and many more

Operating Hours:

  • Suvarnabhumi Airport Counter: 8:00am-12:00am, daily
  • Don Mueang Airport Counter: 24 hours, daily
  • MBK Shopping Mall Counter: 10:00am-10:00pm, daily
  • Terminal 21 Shopping Mall Counter: 10:00am-10:00pm, daily
  • Central World Shopping Mall Counter: 10:00am-10:00pm, daily
  • Luggage Delivery Service Hours: 8:00am-7:00pm, daily

Drop Off and Pick Up Process:

  • At Suvarnabhumi Airport (BKK)

    • Please contact to AIRPORTELs Counter that located at B Floor, RB17 (Next to Airport Rail-Link Station) to drop off or pick up your luggage during its operating hours
    • The counter is located on the left hand side if heading towards Airport-Rail Link Station from Suvarnabhumi International Airport.
    • Please notice AIRPORTELs before 21:00pm if coming later than 12:00am by email and you will get confirmation email, otherwise, the case will be considered as no show
    • To retrieve luggage after 12:00am, please pick up your luggage at the Left Luggage Counter nearby Row Q in the 4th Floor Departure Hall. You must show the code from AIRPORTELs along with your passport and pay the late pick up surcharge to the staff at the Left Luggage Counter (Size S (35x56x22cm) THB100, Size M (45x65x28cm) THB120, Above Size M THB150).
  • At Don Mueang Airport (DMK)

    • Please proceed to AIRPORTELs Counter located at Gate 9, 1st Floor, Terminal 2 (Near to lift and escalator) to drop off or pick up your luggage The counter is at the entrance of walkway from Terminal 2 to Terminal 1 on the 1st Floor
  • At MBK Shopping Center

    • Please proceed to AIRPORTELs Counter located at level 6 of the mall to drop off or pick up your luggage during its operating hours
  • At Terminal21 Shopping Center

    • Please proceed to AIRPORTELs Counter located on 1st Floor of the mall to drop off or pick up your luggage during its operating hours
  • At Central World Shopping Center

    • Please proceed to AIRPORTELs Counter located on 1st Floor of the mall to drop off or pick up your luggage during its operating hours

Remark

  • Please provide your passport number, contact method and details, drop off time and flight number while making your reservation
  • The voucher is valid only on the date and time specified
  • The person who books and receives the confirmation voucher must present a valid photo ID/passport along with the printed voucher
  • Luggage can only be delivered to airport and shopping malls within Bangkok City
  • Luggage should be collected from the airport counter at least 2 hours before your departure flight
  • Sport equipment such as golf clubs and bicycles are not considered as a luggage
  • The operator will notify you on the status of your delivery. During check out, please provide contact details which you can be reached by while in Thailand
  • If you would like to make any amendment, please inform our customer service 24hrs prior to the booking date
  • Please note that your delivery may not be fulfilled on time if the above procedures are not followed strictly

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