New Season Hotel Hat Yai

Have stayed there since its soft opening about 6-7 years ago and on a regular basis depending on visits. Most of earlier no longer working there but new staff need to be briefed on the importance of having its guests come back again and again. I have done that until my last stay end October till early November this year (2011). Have made some important suggestions much earlier but till this day nothing done about it (especially tea/coffee making facilities) which many Malaysians love to have (with an extra charge of course). Guests must be welcomed more often with the remarks - PLEASE COME AGAIN SIR/MADAM) which makes the guest feel really welcomed when checking out. This trait was there earlier with staff who were under the management of Khun Daruna and it was clearly seen then. But not anymore. Have e-mailed the hotel on this matter (3 mails) but no response on it at all. Hope this gets the attention of the GM Khun Sompol. Thank you and hope to be welcome again to New Seasons even of this positively critical comment.

convinience location