Traveler Reviews
The guest reviews are submitted by our customers after their stay
Individual guest reviews for Planet
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Showing 1 - 18 (Total 18)
The room was comfortable and reasonably spacious. The pool was also very very good with kids area and slide etc. . Breakfast is very good, with a good variety of Thai and Western foods. If you want to stay in White Sand Beach I highly recommend it.
Breakfast was good though not outstanding, so we didnt stop for dinner and went into town instead.
Good gym with modern equipment, kiddies playroom will keep them busy for a while, library in the computer room could do with more english books, only found two!
Food is excellent, kids loved the chicken wings, breakfast had a nice variety, but be warned we had kids who only ate breakfast a couple of times and at that only ate a bowl of cereal, yet we were charged 150baht for breakfast for each child for two weeks, that adds up to an expensive breakfast, and when we were checking out and handed back the unused breakfast coupons, the reception staff took them and put them under the desk, when we asked about not being charged for each unused breakfast coupon they just smiled but still charged us, next time we will stay room only and get breakfast at the restaurant two minutes walk up the street, kids can eat their cereal in the room.
Apart from that it was a nice resort except for a few noisey ignorant russians, but then again nearly all russians are like that anyway, very angry people with sour faces most of the time.
Pool area on hillside is nicer than on beach side and has a waterslide.
Internet charge is expensive but plenty of shops next door are cheaper 1baht/min.
So overall a good quality resort, kids will love it, but if you have kids clarify the breakfast charges first. also with kids you're charged for extra for bed linen per night for the sofa bed, just go to the stalls and buy a blanket and sheet, much better value, and go to Nok laundry across the street, wash your clothes, iron them and rent a scooter at the same time, all at reasonable prices.
Europäishes Essen nichts besonderes !!
This is the second time we've stayed there and wouldn't stay any where else on Koh Chang.
Other parts of the island are easily accessible with local transport - they are fixed prices and no bahtering!
Everything is excellent - the services, the food, the staff - everything.
I would fully recommend this hotel. There is a variety of types of accommodation - for the more budget conscious to the more luxurious.
The hoetl restaurant's rating is average.
Some of the rooms are very small, big enough for a couple but we had 2 children with us and we couldn't move with the extra bed and cot, we asked to move and had to wait a few days for a bigger room which was much better. So if you have children I'd recommend the deluxe building as it may be a lottery to get the big rooms close to beach and pool. There is no bath in the standard rooms we had.
The Beach in white sands is very nice but its not the safest for swimming lots of waves and rip currents, the Hotel has a flags up to warn if the seas are unsafe, if you stay here the pool is beautiful, which makes the sea less important for swimming.
the staff are great.














