Basaya Beach Hotel & Resort Traveler ReviewsThe guest reviews are submitted by our customers after their stay
Good location, very good swimming pool, room price reasonable.
by Charles Chapman from Hong Kong
Hotel's a bit old and some amenities not up to par. Restaurant quite deserted during day because prices (esp. breakfast at THB295) too expensive in comparison to nearby hotels and eateries. Breakfast buffet food is really quite bad (cold, bland and not much choice). Kitchen really needs major improvement.
Night time staff very lazy and failed to give morning call on important day of departure. Luckily I also set my alarm watch just in case.
Brilliant for the kids
by Dale Smith and Family from Cambridge, UK
We are a family of two adults and two children aged 4 and 8. We always have a superior room which looks out onto the gardens and is by the pool which makes it perfect for the children with there being a wonderful pool just for them... they love it !
We have always found the staff to be very friendly - easy to talk to - always ready to help -and from the security guards to the manager always always loving towards the children.
I really enjoy the buffet breakfast I think the food is great and a terrific selection and we've stayed in some expensive hotels where the hot food put out has often been anything but hot ! Not here ! And your eggs are always cooked up to order just the way you want them with no fuss... excellent !
Location is very easy for wherever you want to go. Taxis pass right outside and run along the beach road for access to all the shopping malls and restaurants and the nearest one you could easily walk to. The beach is just over the road where we love to just snack on food and drink while the kids play in the sea.
All in all we love this hotel and will continue to return. You get what you give - smile and be respectful and you'll get the same back and more.
Good location, near tourist attraction
by Thanachot from Bangkok
Good location, Near beach, Near tourist attraction.
Room is clean, Cable television must improve.
No wifi in rooms, Car parking is large but poor with hole, driver must be careful.
Good price & Good location
by Teya M. from London, United Kingdom
Hotel close to shopping area and not far from the beach about two minutes just walk to beachfront,good staff ,breakfast is ok.
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good location
by nigel from leamington spa, uk
i have stayed at this hotel several times over the years it is well located at the bottom of central road ans is in easy walking distance of soi 7 and other bar areas. going back in september 2011 hopefully.
Don't waste your time!
by Jim Gilmore from Bangkok, Thailand
I have utilized this hotel on numerous occasions in the past for reunions (4 times in 8 years). I stayed there last week after the place had changed hands from the Nova Group. Nothing has changed for the better.
The staff is of the mindset - What's easy for me! They also have no accountability nor willingness to make things right. They had no water the day I checked out and was promised water would be on in 30 minutes. It never materialized. They offered me 4 bottles of water to bathe in.
There was black mold growing in the shower room, indicating lack of cleaning by the cleaning staff. They even showed up to clean my room with no running water!
When I asked for a refund of some of the money I was flat refused.
The breakfast buffet is a waste. There is seldom enough to get a serving of something on your plate and have to wait to get more food from the kitchen.
The only good thing about this place is its pool and location. Honestly, I will NEVER recommend this place to anyone again.
Save your money and book elsewhere. This place is not worth the headache.
Excellent location ... Excellent swiming pool
by Khaled althafiri from kuwait
Hotel is very beautiful and a wonderful swimming pool as well as
But short of replacing furniture because furniture somewhat old
good location but very bad service.
by Mrs. Chitra Saroya from Thailand
This hotel got a very good location. It's worth the money but u cannot expect any service from them. Everything for this hotel is about money. The room condition is about 30 years old. The doesnt even care to change the air-conditioner which is as hot as the weather outside.
Room 320
by Schmutz Peter from Switzerland
+ quiet, good sleep, bed ok
+ Mini bar with 2 free Water
+ Condoms in Room in case of emergency
- bad maintained (none of the small lights worked)
- AC could be more powerful
-
Tops supermarket
by Bergsma from Netherlands
The oldest hotel in Pattaya is in new hands,hotel has had a facelift. the location is perfect, at Tops supermarket on
www.thailandgek.nl
Excellent location with superb food and a wonderful restful green garden with swimming pool!!
by DOLMANS Geert from Belgium
Like:
Centera Beach Hotel has a perfect location, right in the middle of Pattaya Beach Road and only a few steps away from the beach.
It also has a wonderful restful green garden with a nice swimming pool.
The staff is very helpful and friendly!
The food is really very good, Thai as well as all the other food!
Dislike:
I have never seen such dirty towels in the bathroom in my life! The first week they were grey or grey with big black or brown(?) spots, the following two weeks they were white/grey but never clean white! So I suggest to throw them away and buy new ones and afterwards clean them very good.
The airco is very old and not working properly: Low, medium or high, it stays at the same speed! You cannot regulate the degrees, so we weren't able to sleep very well because it was so hot in the room all the time!
The staff is very helpful and friendly, except for one boy/man who never said hello when you said hi, he was very unpolite all the time to everybody! I wonder what he is still doing in the hotel.
One last point: you aren't allowed to bring beverages or food into the hotel from outside or else you will be charged 5.000 Baht, so we didn't! BUT we saw so many people bringing in a lot of food and beers or alcoholic drinks! So my questions are: Is it allowed or not and what about the 5.000 Baht, is it a joke or what?
no problems at all everything great and nice staff everywhere
by Mr. Flemming Jensen from Denmark
i really likes u pool area and u garden are so nice and clean,all u stuff are friendly smiling and i really had a good time there i will come back
Excellent Location
Good and value for money. Overall a nice and comfortable stay at a good location.
Excellent location with good staff...
by Deepak Kumar Garg from India
It was my second stay in this hotel in last 3months....I love the location ....its so conveninet to reach at any place from hotel and lot of Indian hotels nearby...
what a lovely hotel!
This hotel is more pretty than I expected. The breakfast is good, the location is perfect that in the central road that convenient to everywhere you want to. I will book it definitely next time when I go to Pattaya!
Value for money
by Ole Kristoffersen from Norway
Location very good, old hotel, but friendly staff, very good value for money. Will love to come back here
Pool is very nice
by franceschetti giuseppe from Italy
rooms offer many and good confort but appearance as the old structure.
Excellent swimming pool.
by Anthony C Jackson from Canada
Little money or effort is being spent on the upkeep, and the hotel is showing its age.
big pool
by Ian Semp from Thailand
located in one of the best locations in Pattaya. Tired looking hotel in large grounds but with the bonus of a very large swimming pool. Very good value includes a large buffet breakfast. Room size adequate nearly all rooms face the pool
old and reliable
by ian semp from Thailand
It´s showing it´s age and a make up is long overdue but for it´s price offers good value. The rooms are spacious and the grounds and pools even more so. And importantly I would consider staying here again(If I ever return to Pattaya !!!!!!)
Excellent location with good food.
by Mr. Gunnar B. Osteby from Norway
The air conditioning was poor - my room never was cool enough. I missed a balcony.
Everything else was good.
GOOD SERVICE
by MR.ULPESHBHAI PATEL from India
good breakfast, excellent hotel service....
really convenience, the Tops supermarket just behind the hotel, just spent 3-4 minutes to reach there.....also can call for foot-massage, will recommend friend for this hotel.....
Good location with supreb food
by WONG DAISY from Hong Kong
Relaxation. Excellent swimming pool & garden view. Big room & helpful staff.
I would stay at Nova Lodge again
by Jonathan Stobbs from United Kingdom
I stayed at the hotel on a recomendation from a friend, I found the hotel good value for money, as are most in this area, should I wish to use a hotel in this area again I would consider Nova Lodge this being based on price allown as the services are good and the staff very helpful
Having said that I probably would not visit Pattaya again as I found the Beach disapointing and beach water disgusing(Green slim), There are far better places to visit in Thailand.
by Johan Dale from Norway
Very Good Hotel
Good location and ideal for anyone visiting this area.
Great location, freindly, clean, will visit again
by Craig Columbia from USA
Great location to the bars and shopping.. Freindly people and very clean.. great restaraunt on the property..Great pool area.. I will visit nova lodge again as this will be my new home away from home...