Sugar Hut Pattaya Information

Very pleasant and calm tropical garden surroundings, excellent location close to downtown Pattaya or Jomtien , 3 good size pools, very good (pricey)thai restaurant.
Service is amateurish, local standard: check-in staff had no clue about my arrival and had to rumble through a ton of paperwork to finally find my booking. Wi-Fi access from chalet poor if at all functioning. Laid back staff attitude, though they try to be halpful, but obviously they lack proper training to keep up with the claimed standard.
Villas need refurbishing, better lighting, insulation and generally an updrade to more modern standard and amenities. Felt a bit like camping at times.
Pools can use a workover as well, most jets in jacuzzi did not work, chipped tiles, etc.. but the water was clean and not full of chlorine.
At the price charged, I find this place average value only. If you can trade some comforts and service expectations for a real good location and quiet, garden setting, the place has it's charm, though priced too high for the accommodation and service overall level.
At slightly higher prices, the rabbit resort on Dong taen beach, is better value.