| HPK064 Reviews |
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| 40 of 79 people found the following review helpful: |
Nice rooms, poor housekeeping, good location
by Lena Ly from Australia (January 27, 2008) |
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1. Location
- excellent, close to main patong nightlife, shopping and beaches
2. Service
- requested King bed, given Twin.
- had to be very forceful to get the ´free upgrade ´ to delux to get the King bed. Staff at this point were dishonest, said all rooms were full, said that "King bed - no have". Did not accept their shit offer to stay the 1st night in the twin and move the next day.
3. Buffet
- standard
4. Pool
- good
5. Spa Resort
- mixed feelings. You can get massages in their treatment center or in a little poolside hut. Cheaper and I think better in the outdoor hut. It was hard to communicate what I wanted with my treatments.
6. Housekeeping
- sheets not changed at all
- sheets were blood stained (not ours)
- when we requested it, it still was not done
- we had to manually walk housekeeping in and explain that we wanted the sheets changed, and since I didnt trust them, I watched them do it. We only got this done on our 3rd day
- despite the small issue with the sheets (which although had stains I do think they were actually clean), the towels were replaced, and there were no other issues really.
I would stay here again as most places in Thailand are dodgy and this place wasnt so bad.
I would just be more assertive to get the sheets changed. The room is otherwise quite nice with good decor. Nice bathroom - but we were in the Delux.
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(4.6 from 5 )
