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Smart Suites The Boutique Hotel Bangkok

43/17 Sukhumvit 11, Bangkok 10110
Good, 6.5
426 Review(s)

About Smart Suites The Boutique Hotel Bangkok

Smart Suites The Boutique Hotel Bangkok

Welcome to Smart suites The boutique Hotel, the hotel for both business and leisure travelers. Our friendly atmosphere is evident the moment you arrive. The friendly and courteous staff is always ready to greet you with a smile and Sawadee, Thai custom for a warm welcome.

The hotel offers not only superb accommodation and gracious hospitality but also provide high quality services for our customers including custom made clothing, free unlimited WiFi.

Situated in a quiet location, the Smart suites Hotel located in the heart of Bangkok. The hotel provide its guests with 26 rooms modern, bright. All rooms have windows private bathrooms with hot & cold showers,telephone with IDD, color TV with satellite, refrigerator. Our rooms also offer in-room safety deposit box and hairdryer.

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Real reviews from real guests

Good location, nice rooms but...

The "Superior" room I stayed in was nicely decorated but cramped. I can´t imagine what a "Standard" room would look like. The position of the toilet bowl was just plainly ludicrous, try #204 to see what I mean. I checked in thirsty and no beverages in the mini-bar, bring your own. The beeooootiful LCD TV had 5 channels in Arabic + the Beeb and two movie channels in English. Sport lovers might want to check the local newspapers...the day after. Staff at the reception was impolite at worst and unhelpful at best, let me explain: upon check-in, staffers started giggling while both observing my voucher. When I inquired about the reason for such unrelenting joy, my curiosity was dismissed as if it didn´t concern strangers. I didn´t like that. At all. I´m your customer, baby, not your beer-drinking buddy. The day I checked out, my magnetic credit card room key refused to let me in my own room. When I inquired to that same giggling girl for a plausible explanation, I was told that "check-out time was noon"...wait for 10:30 AM. Two attempts later, she finally managed to re-magnetize a key card but I still had to do the trying myself, no in-house help offered. I won´t mention furniture-moving noises which lasted late into the night as this hotel seems wanting to enforce non-smoking rules more than they care for their guest´s tranquility. Since 1986, I have witnessed Thailand´s truly extraordinary qualitative increase in the hospitality business. This place seems to be among the few exceptions to the rule.

/ Tue,Jun 18, 2019


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